Google Posts are one of the most underused features in local SEO - free, built directly into your Google Business Profile, and visible to searchers at the exact moment they're evaluating your business. Most London businesses have never published a single one. The ones that post consistently see higher engagement, more calls, and better Map Pack performance than competitors who leave this feature untouched.

What Google Posts are
Google Posts are short updates - similar to social media posts - that appear directly on your Google Business Profile. They show in the Knowledge Panel when someone searches your business name, and in some cases in Map Pack results. They can include text, a photo, and a call-to-action button linking to your website, booking page, or phone number.
Unlike Instagram or Facebook posts that reach people who already follow you, Google Posts reach people who are actively searching for businesses like yours - the highest-intent audience in digital marketing.
Types of Google Posts
Google offers four post types, each serving a different purpose:
- Updates (What's New): General news about your business - new services, team milestones, seasonal offerings. These are the most flexible and default post type. They stay visible for 6 months.
- Offers: Promotions with a specific discount or deal. Include a start and end date, a promo code if applicable, and a link to redeem. These display a special "Offer" badge that stands out in search results.
- Events: Upcoming events with date, time, and optional ticketing link. These display event dates prominently and expire the day after the event ends.
- Products: Individual product listings with name, price, and description. Available for retail businesses - these appear in a dedicated Products section on your GBP.
How to publish a Google Post
Publishing a Google Post takes under 5 minutes:
- Go to business.google.com and sign in with the Google account that manages your business profile
- Select your business listing and click Add update (or Add offer / Add event for those post types)
- Write your post text - aim for 150-300 words, with your most important information in the first sentence
- Upload a photo (minimum 720×540 pixels, real photo preferred over stock)
- Add a call-to-action button if applicable (Book, Call Now, Learn More, Get Offer, Order Online)
- Review and click Publish
Posts go live immediately and are typically indexed by Google within a few hours.
What to post - a 10-topic rotation for London businesses
Consistency matters more than any single post. Here's a rotation that keeps your GBP active year-round:
- Monthly promotion or seasonal offer
- Highlight of a specific service you want more leads for
- Before/after or case study from a recent client job
- Team member spotlight
- Community involvement or local event participation
- FAQ post answering a question you hear frequently
- Google review highlight (share a positive review with thanks)
- New product, service, or capability launch
- Seasonal or timely news relevant to your industry
- Behind-the-scenes look at how you deliver your service
Rotate through these and you'll never run out of content - and you'll always have something fresh appearing to searchers who find your profile.
Best practices for higher-performing Google Posts
Write for the conversion, not the impression
Your Google Post is seen by someone who is already aware of your business and evaluating it. Skip the brand awareness messaging. Lead with your strongest offer, clearest benefit, or most urgent message: "Book before August 31st and save 15%." "Same-day appointments available." "Now serving Old East Village." The person reading it is close to a decision - make it easy to say yes.
Use real photos, not stock
Stock photos underperform real photos on GBP consistently. A photo of your actual team, your actual work, or your actual premises builds trust in a way stock images can't. For service businesses, before-and-after photos are among the highest-engagement formats. For restaurants, real food photos taken in good light outperform any stock alternative.
Include your city name
Mention "London, Ontario" or your neighbourhood naturally in your post text. This reinforces location signals for Google and reminds searchers that you're local - a trust signal for businesses where being nearby matters.
Post at least once a week
Google displays the 1-2 most recent posts prominently in your Knowledge Panel. A post from 3 months ago signals an inactive business. A post from this week signals an engaged, growing business. The difference in searcher perception - and in Google's activity scoring - is significant. One post per week, every week, is the minimum effective cadence.
Tracking Google Post performance
Google Business Profile Insights shows views and clicks for each post. Key metrics to watch:
- Post views: How many people saw your post in search or Maps
- Post clicks: How many clicked your CTA button
- Click-through rate: Clicks ÷ views - a healthy rate for GBP posts is 1-5% depending on the offer type
Offers and posts with specific CTA buttons consistently outperform text-only posts. Use the data to learn what resonates with your specific audience and do more of it.
If you'd like Google Posts managed as part of a comprehensive GBP optimization strategy, our Google Business Profile service handles everything from profile setup to weekly posting. Start with a free SEO audit to see exactly what your profile is missing.
Related service: Google Business Profile Optimization in London, Ontario →